I bought a Kia Sorento from Seapoint Auto. Before I bought the car I wanted a AA multi point check. They sent the vehicle to Randburg AA on the 31st. AA then did the test and cleared the vehicle. I went that afternoon to fetch the car from the dealership. I then drove the car home and the next ...
Words cannot begin to describe the angst I was experiencing when my car broke down in a rather unsafe area in peak hour traffic! I called the AA who were so amazingly professional from start to end! Firstly my subscription fee failed due to my salary not clearing in time, but that didn't stop these ...
I joined the AA last week. I needed my car towed that weekend. I was told that it can only be towed once I get my membership number as that would mean that my membership is active. I then get an email this morning to say my membership will only be active on 1 October! Now I am sitting with a car ...
I contacted the AA call centre this afternoon after my car wouldn't start. The efficient call centre agent logged my call quickly, and showed genuine compassion towards me. After she had taken my details, she told me to expect a call from dispatch operator who would then give me an estimate of when ...
I had the unfortunate experience of finding myself with a dead car battery, much to my frustration. Luckily I was at home, as I was about to leave for work. I made alternate arrangements to get to work, as I couldn't be late, with the intention of sorting the problem out once I got there. My AA ...
After having many opportunities to put various complaints on Hellopeter, i believe it is also necessary for me to put down compliments. From my perspective, a general comment on the AA after many years of being a client is that i have always found the call centre staff to be professional and well ...