My family and I needed urgent roadside assistance. We called AA and after speaking to the call centre agent, i was told that I would receive another call to let us how long they would get to us. After 30 mins, there was no call back from anyone. We had to resort to family members assisting us. This ...
I've always felt confident when needing to use AA Roadside Assist, but to my surprise I'm at the receiving end of some very poor service. I don't know what's worse - making me wait for near 4 hours after calling for assistance (4 October 2013) or ignoring my two emails sent - one via your website ...
I had a bike accident yesterday and my Motorcycle's drive chain snapped and need help from the AA t have it towed. I was advised that they would send a trailer through as soon as possible. 2hrs 15 mins later, no one called to reassure/keep me updated as to far the despatched vehicle was. 15 mins ...
I ' broke down' on 20/09. I'm a member of the AA - they sent a service technician out who reported that my fuel pump had failed - he then called a tow truck. the car was loaded up onto he flat bed and taken to the garage for repairs. When the car was taken off the flat bed - the driver of the tow ...
I received a renewal notice for my AA subscription stating that if I renew before 14 October the price is R525.00 a year, and I will also get one FREE Stand By You valued at R380.00. When calling to renew, I was advised (after a couple of calls), sorry this was a mistake on the AA's part, the ...
Yesterday at 19h34 I called the AA-I needed a car battery since mine had been while parked at Kalafong Hospital. The area is very unsafe. 2 men were behaving very suspiciously-the ones responsible for the. The AA agent was informed that I would wait at the main entrance since I was afraid of being ...