I previously had my insurance with FNB and then auto and general took over. In decemeber I was charged 2 amounts for insurance (R800 odd and R148). Then in January i get charged R1230 and R290. When I called the helpline, I was told that it is annual adjustments. How can these ...
Compliments to Jacques and team (specifically Ruth), who handled my claim. The service was fast, friendly and efficient. The turnaround time was super quick! Not once did I leave an unanswered message. More than that, every query was researched BEFORE my call was returned, which meant that I did ...
I'm not happy with service provided by Auto and General, to date my husbands car does not have a back windscreen and is not fixed, lack of feedback was not given, I would like the claim to be finalised as soon as possible. I want to be given feedback by 48 hours. We simply cannot wait for the ...
To whom it may concern i am currently insured with auto & general, ive had a incident this morning my way to work where I was attack n my laptop got damaged and I reported the incident to the insurance, as to my surprise the consultant advised my laptop it not insured so now im asking myself hw ...
On the 12th dec 2013 we submitted a claim online for an incident that happened on the 5th December 2013 in which a stone hit the windscreen and required a replacement. The day the claim was submitted we received a call stating it was received and someone will contact us about a booking for a repair ...
Got a call from one life which resulted in me complaining, suddenly no one knows that we supposed to be on a do not market list, look at below to refresh your memory and kindly inform Mr Molefe of this, its not personal at all, I just hate call centres and their unpleasant way of kissing ar## of ...