I have just put in my 2nd claim to Auto and General, and have now been hit with the news that because my TV was hit by lightening/power surge I had to pay in an additional R500, however, the lady told me if I threw it off the stand, I would not have paid the R500 ontop of the R900.00. it is ...
IRegistered a hail damage claim on the web on the 6th of December 2013. I have not received any phone calls from the claims department up to date and when I phoned into the call centre this morning I was told by a very incompetent staff member that the claim has been rejected. This consultant then ...
1.I was involve in the car accident on 24.11.13. My claim was assigned to Gomotso whom I never get hold of on the number she provided me with. 2.From the date of the accident, my car has not been started to be fixed since and its more than a month now. The excuse that I get from Auto and General is ...
I am very delighted by the service of Happiness Mpungose my Claims Consultant when I lodged my claim for an accident damage on my vehicle. She showed good understanding of her job. Keep up the good work Happiness. It was a pleasure talking to you and I look forward to a speedy finalisation of my ...
In November i was in an accident and reported the next day 8 November 2013. the car got accessed the next Monday (11 November 2013) My claim took the whole month to approve because they said im insured for personal use not business yet i did mention when joining the insurance that i will sometimes ...
After submitting a claim on the 24th December 2013, nobody has contacted me since, after several phone calls, i'm told the claims department, is awaiting assessment, the assessor can not be reached... does not return calls emails nothing, I sincerely hope my claim will be finalised soon or when the ...