Most people use probably use Hello Peter to complain about something. I want to give big thumbs up for my insurance agency (Auto & General) and in special for the person who helped me through the "trauma" and hassles, to sort out my claim as quickly and effectively as possible. The ...
I was put on a hold and not knowing why i was not been paid out yet. I contacted the Auto and General offices on the 23rd of December 2013 of where by i was assisted by Ziyanda who had put me through to Connie Boloye of were she had explained its now with the vehicle accessing department and ...
I was in an accident with my Ford Fiesta, I am insured via Auto and General. I sent my vehicles in on the 10th of October 2013, and only recieved it back on the 6th of December 2013. It took numerous calls and follow up to obtain my vehilce back. I was even told my car was ready and when I went to ...
After responding to the increase notice that I do not accept a 90% increase on my monthly premium, I still got debited. I will go to my bank and put a stop order today. They contacted me telephonically only and refused to give me on email a written Risk Assessment as they say my Risk Profile has ...
I was contacted on the 27th December by Fadiel who was extremely pleasant and great to deal with telephonically. He discussed with me that he was authorised to negotiate a settlement for the hail damage claim that I had lodged with Auto & General. At first I was hesitant, as I am sure most ...
I changed insurance companies this year for my car as I needed something more affordable. From middle of last year till present I haven't received my booklets and 'do not tow' stickers from auto and general yet my premium is always deducted monthly without fail. I have called numerous times and ...