I bought an Asus laptop in the US. Before I bought it, I checked where the closest authorised service center was to where I live, 2 are in CPT. This close proximity of the service centers, world wide warranty the other 1 doesn't service Asus anymore. I was shocked at the lack of Asus support. I ...
My asus laptop as given my problems almost from day 1 - half the keys on the keyboard simply don't work. I have tried repeatedly to contact asus South Africa, both by email and by phone. When I contact the call centre on 0861278772, I am instructed to call 0861278792 where noone ever picks up. It ...
I handed in a HD 5970 for repairs under warranty. Two days later I called them because they didn't call me as they said they would, to find out my card is ready but when I got there I got a HD6970 (downgrade) in return. Then after waiting almost an hour I got a 5970 only to find out that it's not ...
I am still waiting 2 weeks later for a reply from Asus about part for my motherboard. The motherboard also has some issues. This is my first and last Asus motherboard. Never in my life have I ever had so many problems with a motherboard. I had 2 install Windows 3 times in 3 days. Boot up takes 8 ...
As a retailer it is appalling to experience the level of service from our suppliers, in this instance ASUS South Africa. For YEARS we (PCMOBILE) have been selling and promoting ASUS components, notebooks as our NUMBER ONE choice, due to the fact that they build good solid machines, and offer quick ...
I bought an ASUS laptop on special and it's been giving me problems from the first time I've switched it on. It's 15 months later and has been taken in to be fixed several times only to be returned with the same problem AND even additional problems. Nobody can figure out the problem, but they keep ...