A month ago I sent In my Asus N53SM for repairs as the battery would no longer charge despite the laptop being only a year and half old. Additionally the DVD drive was degrading in performance. After regular requests by phone and email for feedback I was told that the laptop was waiting for parts ...
I returned 2 x faulty Asus modems (one being the back-up modem) for inspection and repair 10 days ago Despite many follow-up calls to Asus and to the sales agent, it seems nothing has been done to date. Have been told for the last 3 days by both the ASUS repair centre and Agents that the units are ...
About 4 months ago i bought a new asus fonepad from incredible connection, and knowing the product very well i knew this would be the best too. The first phone i bought went on for two months and the third month it started not able to open softwares loosing its memory and lastly it couldn't charge ...
I bought a Nexus 7 tablet 8 months back. It had hardware issues. I took it to Chaos computers. After more that a month with NO feedback, I sent a email to ASUS. They did not even till this day contacted me back. Surprise surprise, I received my tablet back with the same problems. If someone reads ...
ASUS, you have failed me and clearly many others in any form of service delivery. I support your brnad by buying your product and yet you give me the run around when I need assistance. I hope many people read and never use your products because of your disgusting service. I have an Asus Transformer ...
Bought a fairly expensive Ultrabook in February. From day one, the wifi was erratic. I sent the unit back to Asus, who phoned and said I had uninstalled a driver? I hadn't. In the interim, I bought another laptop, as Ii cannot work without one, and transferred all my data to that and started using ...