My car's batter died, thought i would get a call informing me that my battery is about to die, I have even removed my battery in the past but. No call at all:( they are not sticking to their promise, i regret signing a contract with them ...
They don't even know what is fitted in the vehicle. They send a fitment centre out without the correct things to fix the problem and then have to come back and waste my time further. This could all be avoided if they had better customer service. ...
After logging a call with Altech Netstar online, Eustacia Roberts from the call centre emailed me asking for the relevant document to update my vehicle certificate, which i send to her. THREE days after that she still didn't come back to me. This is totally unacceptable. Eventually i phoned the ...
I am a new client at Altech Netstar and they were supposed to come and install tracker on my car today and guess what, no one Called or emailed informing me what is happening or if they will ever come disappointing customer services I dealt with this lady and she has not sent any email (Customer ...
After speaking to Jiten last month about a unit that needs to be installed and another that I need paid off I was asked if my account should be debited, I clearly said on two occasions to him NOT to debit my account with the R1300. Come end of Aug, a debit for R1300 my other service amounts was ...
My insurance company requires that I test the tracker in my car atleast twice a year. On the 31st of August, I called Altech Netstar to check if my tracker still works. I drove from JHB CBD to Sandton. They told me that they could not pick up the signal and that they will need to book my car in at ...