After numerous attempts to obtain information regarding the progress of my claim from Ms Jabulile Gumede, Claims Administrator, I still have no clue as to what the hold up is. Alexander Forbes keep passing the buck, stating the employer has not submitted the information, which is NOT the case. I ...
After being notified by AF that my tax directive was declined 28 June for a provident payout, I contacted SARS only to be advised that AF never lodge an application for me. The last application ever lodged for me was in 2009. This info was fed back to them and I was assured that another one would ...
Good day I would like to bring to your attention that I applied for a transferal of my retirement fund when I resigned from my previous company 5 years ago. The funds were only transferred to my current retirement fund last week. When I asked what about the interest I was told about a late payment ...
Alexander Forbes is handling my claim for my Provident Fund. I emailed the claim to them on May 22, 2013 and i called them each week to hear what is the progress on my claim. On July 2, 2013 I were told that they had received all the documents back from SARS and I will receive my money within 7 to ...
I was employed at Game (mass discounters) for a few years. About 5 months ago i was dismissed. Signed all paper work including forms to release the money from alexander forbes. To this day i am still waiting. Tried calling but just get put on hold. Ive been patient but your claimed payout time is ...
I thank Kiren Singh for competence. He helped me getting my claim. ...