Hi I logged a call with AF online for my profile to be unlocked on the 12/08/2013, I was promised it will be done in 3 days time. On the 15/08/2013 I followed up on the progress and was promised I will receive an email within 48 hours with the new password. I had to follow up again on the ...
I have been reading the reports here about Alexander Forbes and their reluctance to pay out claims. To be honest I now feel so dejected and hopeless that I could spend 3, 4, even 8 months before I receive my claim. :( They dont realise that sometimes people claim their money when they are in a ...
I resigned on the 27th of December 2012, i was advised by my company at the time a agent from Alexander Forbes would contact me with regards to my provident fund pay out. I was called by a Alexander Forbes agent and gave her the relevant information, i was informed i should receive my pay out with ...
People who know the importance of giving feedback to their clients. Thank you Kiren Singh for the greatest service, Alexander Forbes needs more people like you. Kiren Singh you the best!! ...
On 12 June 2013 I resigned from Business Connexion. My Human Resources advised me that my pension and provident fund would take - 2 to 3 weeks to pay out. I contacted Alexander Forbes two weeks ago and they said that it was nearly finalised and they would contact me during the week. I did not ...
2 weeks after logging a call, phoning them on numerous occasions, empty promises i still dont have my it3a for SARS. Very annoying and frustrating to keep having to call and beg for help when SARS are pressing me for docs AF should have at their fingertips! ...