Good-day Im currently facing a problem with Alexandra forbes this is not the first time im having difficulty acquiring my documentation from them. in the morning yesterday i called and requested my tax certificate and i still have not received it i called in and emailed about 4 times already and ...
WOW, I can't believe the service received from Alexander Forbes, only to get an update I have to call in everyday & everyday I call in a new query gets logged and I have to wait another 3days, Anyway, the very first time I called in to query about this claim, i was told which documents I should ...
I require a Tax certificate/Contribution Statement indicating my provident contributions for the 2012/2013 tax year. I joined the fund in November 2011, and left the fund in June 2013. Two weeks ago I requested a call back via the website for this. Initially the online form was faulty. Later, I did ...
Alexander Forbes does it again!! Not only did my pension withdrawal take 4 months to be transferred to another approved preservation fund at Momentum but they also deducted tax off these funds as though it was being paid out to myself. The withdrawal notification instruction to Alexander Forbes was ...
I requested a tax certificate on Monday via email and I was promised a turn around time of 48hrs. I want to submit my tax returns but can't because of your their service! Can someone please assist as my patience is running thin! ...
I am really disappointed by the level at which my pension pay out has been processed. It is now almost 2 months since I resigned from my employment and still waiting for Alexander Forbes to transfer my Pension fund. Everytime I phone their contact centre, I am given excuses as to why the money has ...