I purchased travel insurance in July 2013. At which point I was double billed by Chartis. I was promised that I will be refunded every time I call the call centre. Which has been every week since July. I feel that Chartis is a very underhanded and devious company and to all would be clients, I ...
I travel regulary overseas and as per an arrangement with Dinersclub get travel insurance cover which is done through AIG. The arrangement is that the topup cover is being provided. This year in June i needed to claim back from the insurance for the first time. I completed all the documentation and ...
I had an injury cover insurance with them for all kinds of injury they would pay me a lumpsum of R150 000 as per our agreement. I broke my left ring finger and had to go for operation i submited the claim and they never paid me since they were using Charters name but still deduction for that ...
On the 25/07/2013 i did send an e-mail to [Email Removed] requesting them to cancel all my policies with them, on 29/07/2013 i received an e-mail from 'Stream Central' Jean Malebane asking for my surname and policy number to cancel, i did forward the person my details till today i never heard ...
I submitted a claim on my Hospital Plan which is through Standard Bank, on the 09/07/2013. I received no communication from AIG. On the 05/08/2013, I called their call centre to follow up. I was advised that they had received my claim form. But they could not open the hospital bill. I resent it the ...
Everytime I submitt a claim i have to submitt a whole book of documents yet your claim documents state that if you have made changes to the policy or recently joined the scheme you do require blood samples and stuff. My medical history is for me and my doctor not for anyone else. My leave is my ...