My dad has the senior Hosp plan policy from 2004 and we are trying to claim for the first time as he was in hospital. All the call are routed to Malaysia and Philippines. No one is able to assist correctly. AIG also wants the client to pay for hospital records and I see this as absolutely unfair as ...
After numerous calls and empty promises, three claims are still pending after 5 months and no reasonable explanations can be provided why the claims have not paid out. All the necessary documentation was received, and confirmed by numerous call centre personnel. It is blatantly obvious that AIG ...
Greetings I have had my chartis AIG hospital cash plan for 3 years. during this time i have always had smooth running when processing my claims and was always paid within time. However during my second last claim on the 01 August 2013 i have had endless irritation dealing with chartis AIG. I sent ...
Its been three months of waiting no feedback on my claim even after I phoned and complain still no response ...
Since my dads stroke, we had to sort out a few of his policies, He seems to be paying for all these policies but unfortunately has not utilized them. On hearing that he had a hospital cash plan with AIG, through his bank statements, We called the call centre and was told to fill in the forms, get ...
I have been a loyal customer for 10 years, and response to my first claim is non existent. Shame on you for treating your customers in this way. Claim # 784079 & 784083 ...