On the 16/09/2013 I placed an order for one of afrihosts mobile services. The very next day my company bought a package that made this need redundant and I cancelled the service on the 17/09. On the 18th Afrihost continued to debit my account even though I had cancelled the product. On the 19/09 an ...
I cancelled my service with Afrihost and requested that my line be migrated back to Telkom. they confirmed that this would be completed effective 30/09/2013. i then received an email on 01/10/2013 confirming that the circuit has been cancelled. all well and good but i requested a cancellation of ...
Recently I decided to compare Afrihost with another service provider to see if they are as good as they say. I signed up for another (more expensive account) and downgraded my account to a much small account (100Gb to 4GB) with Afrihost. This was going to be a temporary downgrade to see how things ...
I applied for Afrihost's 3 7 GB Mobile Data in September. The pro rata charge for September was deducted from my credit card and the sim card was delivered. on 30 September. Repeated attempts to activate the service were unsuccessful. Despite several emails and other requests no-one from Afrihost ...
Apart from the efficiency of their customer support, which I have always endorsed, Afrihost surprised me once again today. I have made an error on my side, which resulted in a massive 'bill shock', that Afrihost was not responsible for in any way, as it was all due to error and ignorance on my ...
"our mission is to deliver the best service you've ever experienced" is what Ive been listening to whilst waiting on hold for your call centre to answer... for the last 25 minutes... I opened an account with afrihost 2 months ago. they didnt bother to tell me that they in fact couldnt ...