Most horrific ISP In South Africa. Countless problems, If its not emails it is website not loading. It has been a whole day and my website is still down. Everyone you speak to there DOES NOT know what they are doing. The managers and senior staff are constantly busy, and then they have the nerve to ...
2 months ago i asked my debit order to be moved from the 1st of every month to the 3rd, "sorry sir it is automated and cannot be done". I informed that the debit order will bounce and its going to cost me money. "Sorry sir we cannot doing anything". Systems are programmed, by ...
I signed up for Afrihost's mobile service recently, the sim was delivered today in Cape Town, after waiting all day for a no-show courier (MDS, I even got an email from them confirming the delivery completed while I'd received and heard nothing). Eventually a man that seemed half braindead arrived ...
Everytime I contact Afrihost. Whether it is a call or a support ticket on the clientzone interface, I always get helped in a timely and friendly manner. Most recently, I needed some urgent changes made to a clients hosting package. I submitted a ticket and 15 minutes later the change was done. ...
Ecently joined afrihost on a referral of a friend. I purchased a modem and pro rate bundle 23 sept. Received device on 3 oct. Then bundle not activated after struggling to get through to call centre they forgot to activate account. Thereafter they billed me for 3 new bundles and havent allocated ...
After being on the phone for almost 2 hours with 3 different agents and trying to sort out my adsl and wifi Micheal is the only one that really helped me and took the time to call me back and set up everything and was very kind and helpful. He helped me sort out my problem within 20 minutes that ...