I have dealt with most probably everyone at Afrihost who has an poor excuse without checking the facts, and I finally happened across Sydney. This man is incredible, he returns phone calls, he assists online, he tries to sort out the problem. No excuses. He's the type of person who takes ownership ...
I'm a HUGE fan of Afrihost, and have business uncapped ADSL, a dedicated server, and three mobile products through them. Despite pressure from guys at Teraco and IS to move, I've loyally stuck with Afrihost. But their accounts department is an absolute mess! Here's what went down: I ordered a ...
Afrihost is limiting my uncapped bandwidth because they are experiencing high usage and are therefore allocating their bandwidth to their capped customers. This is unfair as I am also a paying costumer. This has been going on for three days and their customer support says it will only come right ...
I will not recommend afrihost to anyone as their customer service, I sent a mail out at 7am and only recieved a reply at 11am, there after I responded to the mail and I am still awaiting a answer to migrate my line over. I am disappointed in this service AND WILL NEVER USE THEM OR RECOMMEND THEM TO ...
My ADSL speed slowed down a lot. After battling it out with an incompetent support centre some guy named Blane picked up that my line was on 1 meg from Telkom. (This was on Tuesday) It turned out that when I upgraded my package with Afrihost; nothing to do with Telkom speed. Some asked Telkom to ...
I paid for my service, their back systems locked me out. They claimed that I had previously defrauded them. When I did show proof of my identity, they still did not reinstate my services. Instead I had to call continously, each time they would pass the buck, with no one what was happening. They ...