Moved my 2mb uncapped adsl bundle from Telkom to Afrihost, and upgraded to 4mb, believing that their advertised service would actually happen!! What a joke... My download speed has dropped from 1.6mb to 200kb on an upgraded line!!! The call centre is pathetic, have no technical or service skills, ...
I contacted Afrihost on the 27th of August to sign up for one of their packages, they lady with whom i spoke said usually in jo'burg it would take 5 days. but could take UP TO 14 days. 20 odd days later they said UP to 28days but my line looks active i should try connect, when it did not connect ...
Every single night at 00:00 for the last 2 weeks since I cancelled my account, Afrihost switches off my connection for more than 10min although I'm paid in full for the month! Why are you doing this or are you just being spitefull? I'd rather go back to Mweb! ...
Long and Short is that I do not understand all the lingo used by all these ISP's, and I asked Afrihost to communicate with my old ISP to obtain all necessary details of my website and emails etc. It was promised to be done, after which several days went by and I realised that my website is not ...
I have logged multiple tickets for the same issue over the past week, with no feedback or resolution from Afrihost. - #BLJ-758-11090 - SMS to 32541 on 20 September, 20:42 This morning I sent in another email to support at afrihost dot com whereby I did not even receive an automated response. I am ...
I am really impressed with the efficient service provided by Afrihost. I was kept informed from the time I ordered my product, till it was delivered. Im even more impressed that my device that i ordered was already set up and i could use it within seconds of opening up the package. No frustrating ...