I have never been more disgusted with the service I've received from this bank. I have tried on numerous occasions to contact them regarding my RETRENCHMENT. I finally received an email stating that someone will contact me for a payment arrangement. I've sent another email with my new email address ...
Hello Peter, On the 13th of July I called African Bank and changed my banking details, I have made a payment agreement and the guy who was assisting me was so helpful and i was happy at the end of the call. Today to my surprise the debit orders on my account were not the amount that we have agreed ...
I phoned African Bank on the 24/07/2013 wanting to settle my acc, i spoke to a consultan who emailed me the settlement letter, i then went to Foutways mall African Bank where i was advised that they don't accept cash and the lady said i can to an internet transfer of which i did and sedn proof of ...
I went to African Bank Kempstar Mall requesting a clarity on the double debit that went through my account since no one notified me about it, I was helped by a lady named Eva Mailula, who was giving me a stinky attitude and she cant even do her job properly, the only thing she could say is SHE ...
I am sick and tired of phoning African Bank every single month requesting an update on my Case which I reported on the 22nd Feb 2013. I was told that I would get either a sms or telephone call in June after the investigation has taken place. To date, I have received NOTHING! The Call Centre agents ...
I contacted the Call Centre to request a break from my loan payment, and this was arranged via the consultant. Well, this morning I woke up and the debit order has gone off nonetheless. I am extremely upset about this since I have explained that I needed to pay the deposit for my child's school ...