I was trying to apply for a personal loan with african bank and they told me that there is a veicle finance quote in my name from african bank. I tried contacting the department (VF) half the day and i couldnt get through. I spoke to several consultants and they all gave me different numbers for ...
I applied for a small loan this morning to sort out an emergency. I was told that within an hour, I will have the money in my account. I have been waiting and calling for more than 5 hours. From morning to afternoon - its only now that the staff refer me to HQ customer care who themselves do not ...
On Monday 22 of July I contacted African Bank to apply for a personal loan, I was told that I qualify for a consolidation of my current loan and then receive an extra R17000 on top of that. I received an sms daily for the next 4 days stating I must remember to go to my closest branch and sign the ...
Call centre agents I don't understand you call them and ask for the correct procedure for a debit order processed directly from my Salary which I don't remember saying they should take directly from my salary what I remember agreeing to is they can take from my bank account. Nevertheless after I ...
On 16/07/2013 I went to African Bank Soshanguve plaza branch to apply for a loan, was pre-approved and signed all the necessary documents, I was not updated on anything since then, on 24/07/2013 I went to the branch and was told the person who was assisting me is on leave, to my surprise I was told ...
Good day, i made arrangement for my account to be double charged but it did not happen and i wonder why as the call was recorded, i would like for the responsible person to be sent for disciplinary hearing and be dealt with as my account is now in arrears ...