I have received almost 10 calls from your call centre looking for Mr L. Peterson to follow up on his bad debts. I told the first three callers that I am not Mr Peterson & that they should stop phoning me. Now I play along & I know that Mr Peterson has an outstanding balance of about R19, ...
Hellow I have 3 debts with African Bank and paying them well too. Now I have been asking them to consolidate these three so that I can have one debit order to them. How difficult can that be. This is really frustrating as banking is not made easy at all. I am now resorting to looking for other ...
On wed the 24th of July i was called by an agent from african bank they wanted to query why i didnt pay last month so i had asked them what date did the debt order go through they replied, on the 28th sir, i advised them to change my debt order to the 2nd of every month which they have done and ...
Iam shaking i paid my credit card and loan of on the 20/07/2013 via transfer from my acount.then i get a statement for the loan R0.00 balance.my credit is reloaded. Then today i get a sms for the credit debit of R617 will be going of my account for my credit card. Call the call centre speak to ...
I went to the branch for a loan branch workers and manager was very help full. After 3 times that i had to go to the branch they said everything is a approved. yesterday 28/07/13 someone phoned me confirm all my details and said everything is approved today 29/07/13 someone phone me and say there ...
Hi, I'd like to thank african bank for having an extra ordinary individual like Dipuo Moalusi, though I was angry and frustrated with the manner to which it took to resolving my query, Im happy I had Dipuo to assist me and call me asap with the feedback. Thanks once again. ...