ON 3RD JUNE 2009, A LETTER WAS SENT TO ADT TO CANCEL DEBIT ORDER AS THE BUSINESS WHERE THE SECURITY WAS AT HAD BEEN SOLD. TO THIS DAY THEY STILL DEBIT THE ACCOUNT BUT WITHOUT ANY SERVICE RECEIVED OR CONTRACT OR SIGNED DEBIT ORDER. THEY HAVE FAILED TO ANSWER ANY EMAILS SENT TO THEM OR CANCELLED DEBIT ORDER. A STOP PAYMENT WAS PUT THROUGH WITH THE BANK AND THE DEBIT ORDER STILL WENT OFF FOR NOVEMBER 2013 WHICH INCLUDED THEIR ANNUAL RENEWAL FEES. WE LODGED A COMPLAINT WITH ADT COMPLIANCE OFFICER ON 04/11/2013 AND STILL HAVEN'T HAD A REPLY.
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