After numerous phone calls, messages, web enquiries and even a Facebook request, I am irritated that NOBODY at ADT will address the unauthorised debits from my bank account! ...
Last year I had ADT install my alarm system thinking that they are the best & most reliable. The rep. convinced me to take out extra security with sensors in my backyard. I battled to get them to fit the sensors which cost me nearly R3 000.They assured me that the sensors will cover my complete ...
ADT Security responded on a call for a vagrant who was teasing and taunting the dogs and casing my home, waiting for an accomplice. I activated the panic button and the man ran away. The security pursued him. The ADT security guard's professionalism is highly recommendable in which he approached ...
Good Day I have been making electronic payments to ADT, using the customer reference number instead of account number (which I admit was incorrect). After 3 months later I get an sms from ADT saying they were going to cut my service of. After numerous phone calls and emails, ADT finally reconciles ...
I have had recurrent problems with my alarm system not working properly. I have had to have the system serviced about 4 or 5 times in the last 18 months. It is now no longer under guarantee and we will have to pay for it to be fixed. Furthermore, I have had recurrent problems with scheduling ...
This is a summery of my dealings with ADT in the last month: *The Sales agent Larry did not know the products that his company sells/ installs *The Installation technician arrived an hour early for the installation appointment as he was given the wrong time *Due to the lack of knowledge of the ...