Our alarm has been malfunctioning for 4 weeks. We have called ADT numerous times, three technicians have looked at the alarm and promised to do what needs to be done to fix it - no-one has ever come back to us. It is completely impossible to contact management - they hide behind call centre numbers ...
I installed a electric fence 6 months ago had it linked to my alarm which is monitored by adt. My electric fence alarm went off two weeks ago and I found it strange that no one from adt called me I then called in and the operator then said she didn't see any signal come in, She advised me to ...
I am a new customer to ADT and have NEVER experienced such bad customer service from a SA company. After signing up with ADT, they were suppose to send out a technician to do some repairs on my alarm system. Todate, they have not yet fixed my alarm and after contacting them over 15 times a manager ...
ADT installed security beams at my home at the end of September 2013, on 3rd October I paid them in full for the work done an amount of R5, 746.33 On 12th November I received a call from a lady called Irene in their accounts dept, she wanted to know when I was going to make payment. I told I had ...
Over the weekend of the 30th November I received the worst service ever from ADT. I was away for the weekend and at 14:20 Saturday afternoon my alarm went off and I was contacted. I asked the call centre to send out armed response and specificly requested them to check the back off my property as ...
ADT mailed out some specials on remotes. I called and ordered a specific remote and the order was taken and quoted by Kevin. Yesterday, Donald came and delivered the two remotes and programmed them. He programmed different and far more expensive remotes to the ones I ordered. I was quoted R928.00 ...