I HAVE ATTEMPTED TO CANCEL A CONTRACT WITH ADT for over 2 weeks now. I have been holding on the line now, over one hour while being shoved around from pillar to post. Their call centre has an option for an ADT agent to "call back". I selected this option at 10am this morning. Still ...
Hi I responded electronically on a special deal ADT advertised for an alarm upgrade of R 1594. ADT phoned me back and I agreed to the alarm upgrade. My fully functional 8 zone alarm was upgraded to a 16 ZONE alarm as per the above agreement. I however received an invoice for R3, 242.00 The inviioce ...
I updated my alarm system with ADT about 1 month ago. Part of the security package was to include beams. Since installing the beams my alarm goes off every other day. I have called the technician back twice and written to the sales consultant who sold me the beams but I have had no joy and the ...
I signed up with ADT during 2012, and since then our house number has changed. I have informed ADT several times of the change, and sent them an email, which is what they asked for, but their records still reflect the wrong number. The result is that any time I call the the call centre, I need to ...
I have been trying to get my service cancelled with ADT with no response. The reason for my cancellation is exactly this reason that they have no service. I wanted an upgrade on my alarm. I am still waiting for someone to come and see me - from November!!! They obviously do not need more business. ...
I had my alarm installed 3 weeks ago and the next day requested they activate the delay time on both doors. I am still waiting after 3 weeks for them to even call me. The call centre has sent the installation manager emails on a few occasions and I've called in at least 6 times. ...