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Adt Security
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Adt Security
Did not respond to Alarm at home

Complaint: ADT contacted me today 28/01/2013 at 14h40 about alarm going off at my house. I asked them to send someone out to my house as I am at work. They only sent someone out at 16h00 to my house, and this was after I phone and asked them why is no one phoning me to say if home area is secure or ...

Adt Security
ADT AND BAD CUSTOMER SERVICE

I installed a new electric fence, i tested it and more than an hour later ADT called to check if everything was ok. On Friday evening I went out, ADT called to say zone 23 had been triggered. I asked for a vehicle to be despatched. 45 mins later I get a call to say that some Mrs Galway says ...

Adt Security
Refund for Cancellation

On the 12th of November I cancelled this service because the lady passed away, I received a confirmation that it was read on that same day at 13:30.ADT still deducted the radio fee for 2013 and also the Jan premiums. I have called Eve on numerous occasions (weekly) she keeps promising to call back ...

Adt Security
Frustrated custome

I am having endless hassles- whenever we go away for a period longer than 24 hours our alarm goes off consistently (4 times/day). Other than warnings from ADT about excessive call-outs and additional charges this problem persists. I end up being stressed about the security of my home while on ...