I've had ADT Security for almost 4 years. I've paid them on a monthly basis, via debit order. I left two warehouses under their protection. When i returned to the premises, after about a year, i was astonished to find that everything had been from the warehouses, up to and including the roof, ...
I have called them 3 times over a period of 2 months and asked them to come replace a damaged signboard outside my property. I am still waiting. I was told by the operator that the manager would call me about 3 weeks ago... I am still waiting! I get their newsletter update saying Dear Valued ...
What does it help if your armed response consistently shows up 20 minutes or more after an alarm?? Nothing. They don't answer emails. Make empty promises. Call centre is just as useless as the City of Johannesburg. Call center does not work. I have called 6 times for a statement of account and ...
Promising to get someone to contact me about a problem on HELLOPETER will not make me go away. I am still waiting for that call 2 weeks later. Your service stinks and I will not go away until someway has the decency to call me back! ...
I emailed customer service on 30 November 2012 requesting immediate cancellation. They reacted on 17 January 2013 saying they have received my email and will allocate a responsible person in 24 hours. I phoned when nothing happenned and they suggested I email them again. I did and they reacted on 8 ...
Still awaiting a reply from my last email on 31 January!! This complaint has been going on for almost a year now and no-one will talk to me. ...