I received a statement in the mail from ADT. According to the statement I owe ADT money, as oppose to the positive credit that was on my account. With closer inspection I saw that there was a transfer made to my account. So I tried to contact ADT to inquire as to where the transfer to my account ...
Kindly note that on Sunday, 03 Feb 2013, there was a storm in our area, Aerorand and my alarm system was affected and it just went off, the following day i called ADT Technical dept of which they said they can only assist on Wednesday, 06th Feb, but later with cancellations they came on Tuesday, ...
I was unemployed and I have been sending emails to ADT to keep them updated, as I was unable to pay. I was prepared to pay the outstanding amount but requested that the account be terminated. After numerous emails, telephone calls and a visit to the Westrand Branch about my account I received an ...
Tues 5th Feb an ADT technician was at my premises to service all passives and beams. One week I received a TRBL signal from my alarm key pad stating "Battery Low" on one of the beams. I requested the Technical Dept to send out the technician to complete the job that should have been done ...
Our house was broken into on 7th February. The insurance requires an alarm activation report to lodge the claim. I requested this from ADT first thing on 8th February and was told I would have it by the Monday morning. After nagging I only received it on the Wednesday (FYI I got this same run ...
Since November 2012 I've been trying to get a billing issue resolved - ADT told me that there would be no account to me and I've been send bills on a monthly bases. I have now send numerous mails with not 1 reply - no I'm lying, 1 reply, to say that the e-mail address on the invoice is not in use ...