At 19h30 last night I received a call from the ADT call center. Asked why the agent was calling after hours, informed that in SA business hours are from 7am-10pm! Ludicrous to say the least. Your agent also could not tell me how you came about my contact details. In this regard, I refer to the ECT ...
My mom has an account with ADT in Cape Town. Her account is usually debited on the 01st of every month. She asked me to give them a call to enquire why they did not debit. I called on the 15th Feb and spoke to Johnson. He then put me through to another number and the line just died after hanging on ...
We had an incident yesterday afternoon where we had a suspicious bag dumped across our road in the open field. Officer Mlungasi Khumalo was the first one to respond. he was very professional and told us to phone the police and that he would stay with us until the police came... we waited for 2 ...
Since November 2011 I had difficulties with false alarms. The ADT technicians came to my premises on various ocassions but did not manage to fix the problems. For those calls they indicated that I will not be charged. They fix the problem in February and now I received an account for a call in ...
I am a new customer of ADT (Not even been with them for 3 weeks!) and from what I have experienced so far, I'm disgusted on how they treat their customers!!! On the 13th Feb 2013 my house got broken into, ADT got an alarm at 10:34 (which the call centre confirmed), I only got a call from ADT ...
ADT Rustenburg takes 40 ( - 17h56-18h40) minutes to arrive after Panic alarm was activated??? Why are they not doing there job for the fee they are asking ----- To give armed response within a reasonable time, which use to be 5-8 minutes??? Is this the kind off service to expect if your live is in ...