Where to start... we were with a security company, and were told ADT was much better, as a single women in a house alone, better security is always something i will look into, so i phoned ADT and had Sandra Gous come out, she was lovely and so helpful, definitely some one i would like to deal with ...
I have been trying for months to have my alarm system upgraded and working, I have made several calls and sent several mails but no replies even after speaking to people. I recently received 2 calls to come over to do some work during business hours which i'm not available. I did make myself ...
It takes an hour to get reaction or respond, then when you press a punic button you get no response when you call them they keep on asking wrong/stupid question? I ask for a manager and keep on giving me wrong info and can't get thru. Just imagine they tell me that my store alarm was last armed on ...
I have been contracted with ADT from September 2011 and since we have been contracted with them the service offered is less that pathetic. i made up my mind to change security company and have since joined CHUBB and i issued my 1 months notice as was advised to me when i spoke to the sales agent ...
On 04/03/2013 I contacted ADT as we want to install an alarm system in my in-laws house. ADT booked an appointment for 11H00 on 05/03 and I received a confirmation sms with the sales consultant's details: Dawn Brian. My husband tried phoning her 6 times during that same day and I tried 4 times. The ...
I am still waitiing for feedback from ADT. Seems that no one checks their emails for over 5 months. Even the guys that respond to these dont even get back to you. I think its time to take this further!!! No a happy customer!!! ...