Entered in to a 12 month contract with ADT for armed response services, after the expiry of the contract I have been on a month to month basis. On the 16th May 2013 I requested cancellation of my services from the end of May as I was moving house and no longer required their services. I am in fact ...
I lost my keys and asked ADT to please bring me another remote control for my alarm. They quoted me on a new remote control and then when they installed it they over charged me with R220. They had to come back the next day as the new remote did not work properly. I then saw the amount was wrong and ...
Incident on Saturday (18-05-2013) which took ADT 30 mins to respond to a silent alarm. This the third or forth time that this has happened. I spoke to the regional a while back and was asked to give them a chance to rectify the problem, to date they (ADT) have done nothing to fix this. This is ...
I would like to express my dissatisfaction regarding the service I have received from one of ADT's dealers (Capital Alarms), the person responsible being Martin van Den Berg. I had an alarm system installed a week ago and I've had an uphill battle with the services of Martin. When they fitted the ...
It all started with three phone calls to get a rep to come and see us. When she finally came she told us that the first three months were free but the first attempt for a debit order to go through went through on the 15 th of the month already, even before their technician came to connect us. The ...
We have contacted ADT inconnection with out home and company as our alarms are not working and we want to change our contracts, we have phoned and emailed on a continous basis and no one has come back to me! There service is phathetic! When i phone the call centre they tell me that there staff have ...