We had a three year contract with ADT, which expired the end of January 2013. I duly gave notice as per the agreement concluded and received an acknowledgement from ADT as well. When I checked my bank statements they still continued to deduct monies from my account for March and April. When I ...
We moved from one house to another. after about 3 weeks i was living in the other house and still did not have my alarm. ( after I've already paid R1100) for the moving of the alarm and another R250 for an extra "eye". then after they installed the alarm they did not have the siren so now ...
After 8 calls to all numbers provided 086 12 12 500 / 501 and 502, I have either held on had the phone put down in my ear. Is this what customers pay for? I have wasted 45 minutes getting assistance form ADT. I still have had no joy. I have eventually got hold of Jeanette (Shift Supervisor) and ...
Our alarm system (rented from ADT) has been making beeping sounds every 10 seconds for the past 18 hours. The beeping cannot be turned off for longer than 5 minutes. This continues throughout the night and upon calling ADT we were told firstly that we should wait and it will reset itself (it ...
We had a break in at our home last tuesday night, two men broke in to our home at 7 at night while we were there, they forced there way into our yard at the front gate. They threated us, and took of with some valuables. We pressed the panic button and ADT only phoned 10 minutes later, after ...
On Fri 31 May 2013 we had an attempted break-in at our house. After the alarm was setoff no call was received from ADT. I called 2 times and on the 2nd time they had the ordasity to ask me for my code speaking in what I can only describe as an arrogant, indifferent manner. Codes are for if ...