In November 2012 an ADT technician came out to repair some cables and we were given an invoice for R647.01 On 7/01/2013 I paid the invoice in full for R647.01 On 15/02/2013 ADT processed a debit order on my account for R647.01 After numerous phone calls to Yanum Naidoo who was never available and ...
I have raised a query with them the 14th of January and made various calls started to communicate via e-mails since 7/2/2013, but up till today this has not been resolved or have they not come back to me. They even provided me with a query reference on 19/2/2013 via sms after I phoned them again ...
It is now 6 months since I reported my alarm not working, every time I report it, I get told that it will be sorted out and then nothing happens. My insurance requires that my alarm is in full working condition at all times otherwise i will not be covered. I am extremely disappointing in the ...
The below email was sent on the 06 June and I have not received any feedback since From: Sent: Thursday, June 06, 2013 10:10 AM To: 'Mileham, Louise [ADT SA - HEAD OFFICE]' Cc: Subject: FW: ADT Statement Importance: High Good Day From the time the ADT alarm system was activated, the only statements ...
Hi I am totally done with dealing with these people they are useless from mngt to staff. This is the story my mom a pensioner had a problem with her alarm last year i called them and they said the battery needs to be replaced and because it is a rented system there will be no charge. This was all ...
Each month I have to contact ADT and ask them to please send my invoices. I have made phone calls in the past, I have send numerous emails and each month it is the same story. I have to ask for the invoices to be emailed to me. Then the cherry on the cake is, is the fact that it seems they can not ...