During September 2012 our Estate decided to cancel our contract with ADT due to poor service delivery. ADT confirmed that written request for termination of my contract will suffice with one months notice. Twice they phone to request why I want to cancel, again I explain. End of January I learn ...
On 14 January 2013 I lodged a technical complaint and request for crediting of 2 invoices issued which was supposed to assist with fixing the alarm system completely. However this was not the case as zones that used to work was not working and the zones that was fixed are still faulty. I was ...
I was tripple billed on the 25/04/13 and then they attempted to take another amount on a debit order on the 02/05/13. I havent received a single statement yet. Debit orders are going off left right and centre, but my alarm has been broken since December. No ones comming back to me on it. Last month ...
Logged a call with ADT to deliver a battery up to date I have not received a battery, they cannot tell me why they have not delivered. THIS IS APPALLING FOR A SECURITY COMPANY WHO SETS HIGH STANDARDS TO THEIR CLIENTS I WILL BE CHANGING MY SECURTIY COMPANY ...
Dear ADT congratulations on delivering the worst service this country has seen. i have been trying to get hold of sales and accounts for i even forgot how long. so after spending a total of 1 and half hours on hold i guess this is the last option i have to get through to you monkeys. i need a ...
A repair was booked for Wedn 20/03, we specified the technician to action this. On the 20th, a different technician arrived & didn't know what to do. I questioned with ADT why the reqeusted technician did not come, I was told that my husband requested the technician to attend in the morning (we ...