I called the ADT call centre 3 weeks ago and requested that my subscription be cancelled at the end of December. I am on monthly contract and thus a 30 day notice period is required. The consultant advised that I mail a specific e-mail address and request the cancellation. I did this on the same ...
I paid ADT more than R4000 to install an alarm system, they promised delivery within 5 days by the 6th day the sales consultant called 20 minutes before they were due to arrive to advise they botched my order and would only be there the following week. I escalated this to the Branch Manager who ...
I NEED TO UNDERSTAND AS TO WHY ALL YOU PEOPLE JUST DEBIT ANY AMOUNT OF MONEY FROM MY ACCOUNT WITHOUT MY CONSENT. I AM TIRED OF THIS. A MONTH AGO I CALLED ADT TO CANCEL MY SUBSCRIPTION BECAUSE I HAD GOTTEN A CHEAPER QUOTE. THIS WAS THEN MATCHED AND I OPTED TO STAY WITH ADT. THE FIRST R300 WENT OFF ...
I had an alarm activation at around 9pm. They only called at around past midnight to find out. Isn't that a bit ridiculous? Especially with crime at such a high rate at the moment. Their excuse is they had a lot of activations. I feel that they should be more alert and have more cars around our ...
As ADT security was not responding to call outs and alarm activations as I felt satisfied with I canceled my services with ADT on 7 October 2013. I telepathically requested that the Annual Radio License fees normally payable in November be canceled Immediately. I followed up the cancalation by ...
I am the School bursar at McAuley House School in Parktown. The reference on my bank statement is JHMCA000ADTB212998. STOP DEBITING OUR SCHOOL ACCOUNT! We terminated the service with ADT in June. ADT did not even respond or contact us to acknowledge our letter. Yet the money is deducted monthly. ...