Last week Wednesday I handed in a duvet inner that was supposed to be sent in to head office for quality assessment. I was agreed that it will go within a day to customer service. It is now three working days later, and still not sent in. The staff at Lyttelton are incompetent and rude. I the ...
I wanted to exchange a few items I had just paid for and the cashier had made a mistake with the refund. The cashier called the manager to assist. When sonja came to the till she made rude comments about my purchase and instructed the cashier to call someone else to assist because she didn't want ...
I bought a Phone from Ackermans Musgrave, Durban branch. When I got home it wasn't working. I took it back to the store the following day to return it as i was frustrated. When I took it back, the manager by the name of Prish Naidoo totally refused to give me a refund and said they do not give ...
First of all, they send through all this mail, sms's and e-mails at you to apply for an account, but if you try to apply eventually, they don't even bother!! It's been a week now since I have applied as I was told I am a "pre-approved" costumer. Everyday I fax my application forms to ...
I phoned ACKERMANS last week to put a debit order in place as i can not always get to a store in time to make a payment. i phoned to find out if everything is up to date where i was told it was and i even asked what the available credit is? when i went to the store on Friday 13 Sept' 2013, i could ...
Sthe the cashier that was assisting me told me to my face he is tired that's why his taking own time and his manager had to ask me 3 times to apologies to me. In a a very rude manner her appologied and said he will curse me. There are people out there that need jobs, and I find it very unafortunate ...