I went to purchase a dress and i was so excited that i found what i was looking for, this rude sales person (elaine) gave me a horrible look and walked passed me. i looked around for a stick to get the dress off the rack and there wasnt one so i jumped and got it down. Elaine rushed towards me and ...
I receive a sms stating that I did not make a payment on my account. So I phone Ackermans to query this I was told that I have to pay the amount for retrenchment Insurance as I have never paid this and did not sign up for this so I wanted to cancel my account as I was told I need to make the ...
Last week Wednesday I handed in a duvet inner that was supposed to be sent in to head office for quality assessment. I was agreed that it will go within a day to customer service. It is now three working days later, and still not sent in. The staff at Lyttelton are incompetent and rude. I the ...
I wanted to exchange a few items I had just paid for and the cashier had made a mistake with the refund. The cashier called the manager to assist. When sonja came to the till she made rude comments about my purchase and instructed the cashier to call someone else to assist because she didn't want ...
I bought a Phone from Ackermans Musgrave, Durban branch. When I got home it wasn't working. I took it back to the store the following day to return it as i was frustrated. When I took it back, the manager by the name of Prish Naidoo totally refused to give me a refund and said they do not give ...
First of all, they send through all this mail, sms's and e-mails at you to apply for an account, but if you try to apply eventually, they don't even bother!! It's been a week now since I have applied as I was told I am a "pre-approved" costumer. Everyday I fax my application forms to ...