I would like to compliment Nico Williams in Customer Service of the ABSA Northmead Mall Branch. Since I went in to the branch almost 2 weeks ago he has kept me informed every step of the way regarding the problem that I had. and contacting me even if the feedback he was giving me was not what I ...
On 16 September I phoned the Absa call center and explained to a consultant that I would not be able to make a payment on my vehicle this month as I have been retrenched in June. I am still unemployed and does not receive any income at the moment. She asked if my account was in arrears because the ...
I tried today for the 6th time to explain to the ABSA credit card department, that I have cancelled my card 18 months ago and that I am not prepared to pay the accumulated amount of R72 for the actual card. I have tried it so so often, they either promise me to send me a proof of cancellation (2 ...
On the 12th of September I phoned ABSA legal to arrange to pay for credit card arrears. I was told by Theodora that a system generated letter would be posted to me once payment had been received I explained that I could not wait for the letter to be posted and was told then I could make a special ...
After enquiring about my personal loan settlement amount not only do I have to wait 14 working days to get a new quote the attitude of Natalie is one of those well you don't like it, then leave it. I have left ABSA more than 6 months ago (Due to bad service) and would love to just settle my loan ...
My husband is a client of Absa for many years. We currently have a overdraft facility and a personal loan with Absa. We applied online for a R3000 loan. The following day 12/09 Absa Lending calls us, Thami at about 10am. They would assist in this loan if we are still interested. After 10min on the ...