Our claim with Absa was registered November 2012 for storm damage to our boundary wall. To date the claim has not been finalised after numerous calls and e mails to Absa. It had taken Absa almost 7 months to advise us they need an Engineer's report for the wall in order to SETTLE the claim. This ...
My vehicle is under a finance agreement with ABSA since April/May 2012. I signed a linked interest rate. Because prime lending rate has been consistent throughout the past year, my installment remained consistent. End August my installment was deducted as usual but for no apparent reason the amount ...
I have made an arrangement with absa about a debit order payment and every time they phone me that the debit order will take place but when month end comes they never deduct the amount and half way through the month they phone you and say you must pay where i arranged for a debit order payment absa ...
So I email my complaint to you call centre, after holding 10 mins talking to a machine. One of your genuises working on striata read my email but no reply... So we are on hello peter, next step ombudsman I'd love to see you say you didn't get my documents because your autoreply works so well. I ...
AFTER ALMOST 144HRS OF LODGING A CLAIM WITH ABSA IDIRECT, MY CLAIM WAS NOT PROCESSED BY A CONSULTANT. I HAD TO CALL THE CALL CENTRE JUST BE TOLD THAT THEIR APPROVED DEALER WILL CALL ME, WHICH ALSO HAS NOT HAPPENED AS YET. ...
ABSA's service department is so pathetic they don't even respond to HelloPeter complaints. ...