2 weeks ago I was in a position to pay all my bonds at all the banks in full. I requested settlement figures from all banks and received the figures from all banks except Absa the same day. I settled the bonds at all those other banks on the same day. Cecil Ogle from Absa Commercial undertook to ...
I have an Absa credit card of which a debit order gets taken off by Anders Attorney with an amount of R400 monthly. On the 3rd Feb 15h07 I get an sms that money was taken from my savings for the credit card. I went into my account and saw they took R1500.00.I then phoned 0861222272 and a lady ...
I have been having problems with my internet banking fr almost a year now. I sent an email for assistance last year September and have still had NO REPLY after been told that my query had been forwarded to the correct department. I then went in to a branch myself to sort it out which nearly took ...
So far I have still not received a callback. Absa's callcentre customer service etiquette is totally out the window. Last week Thursday they contacted me to confirm that my issue is being dealt with yet im still waiting. The conversation I had was that seeing that they moved over to the new Chip ...
I called the Absa Private Bank call centre this morning to request a simple debit order reversal. I made the call around 08h00. Up until now nothing has been done despite me calling two times to follow up. The first consultant told me that I will get a call from the credit manager, the second one ...
There is absolutely NO indication as to which queue is for Customer Service and which is for Teller Service. The customer care Lady couldn't care, nor did the "supervisor" nor the service provider. You get the same reply from each individual "join the other queue", "we have ...