I called the Absa Private Bank call centre this morning to request a simple debit order reversal. I made the call around 08h00. Up until now nothing has been done despite me calling two times to follow up. The first consultant told me that I will get a call from the credit manager, the second one ...
There is absolutely NO indication as to which queue is for Customer Service and which is for Teller Service. The customer care Lady couldn't care, nor did the "supervisor" nor the service provider. You get the same reply from each individual "join the other queue", "we have ...
I have sent in 3 reports regarding the very poor service from Absa insurence. The last report i sent in was last week 24 Jan 14. On 28 January 14, a lady from Absa contacted me and confirmed that she has given the go ahead to PG glass to come and repair thte broken windows that were busted during ...
Do not, whatever you do, take out home insurance with ABSA. My father has had a bond with them for 46 years and has been paying the insurance for 46 years, ironically ABSA never had an issue with the debit order system when collecitng his premium. He submitted a claim in december and the assessor ...
My business banks with ABSA. We get our change from them by two people checking the money we want change for twice and filling in the required slip. Our money is returned to us in the requested denominations with the stamped slip enclosed in the bag. On Friday there was no slip in the bag and R200 ...
Good day it is now three weeks I put in my claim. First they sms me a contractor name he doesn't respond so I phone him he is too busy. Then I phone again and ask for another contractor yes we will find you another contractor but no sms with a new contractor. So I phone every day in and every day ...