I suffered extensive damage to my house and vehicles during the hail-storm that lashed the West-rand on Thursday the 28th of November 2013. I logged an online claim on the Absa iDirect website on Monday, the 2nd of December, and received an SMS with the following reference: 16255. This website ...
My thatch house caught fire in May 2013, it took two months to conclude the claim because one of the things I insisted on was for the new Thatch to be treated for Thatch Lice, eventually they agreed. My warranty from the pest control contractor that ABSA contracted to do the treatment was valid for ...
I would like to raise this complaint with you, i paid for my vehicle through Internet am amount of R4, 100 on the 3rd after receiving a message stating that my account is due, on the 4th the debit went through, an amount of R3, 600 through so was charged twice. Can the R4, 100 be reversed please ...
Last Saturday my wife found a purse in the toilet at a mall. The only clue we had were two bank cards belonging to two different institutions. I phoned the one and was put on hold till I gave up. When I phoned Absa helpline 011 501 5050, I was assisted by Freddy. After telling him the situation, he ...
I put a claim in on my bond insurance three weeks ago, for my electronic gates and intercom. I have already had a company quote on repairing the damage last week. It is now Wednesday, and I have not heard a word form ABSA. I have to get out of my car at 22h00 alone, and open my gates manually. This ...
MY PROPERTY GOT DAMAGED AS A RESULT OF THE HAIL STORM THAT TOOK PLACE IN NOVEMBER LAST YEAR.I CONTACTED ABSA INSURANCE AND AFTER AN HOUR OF HOLDING ON THE PHONE MY CLAIM WAS APPROVED.I THEN CONTACTED AN ABSA APPROVED CONTRACTOR WHOM ABSA SUGGESTED TO ME. THE CONTRACTOR TOOK A WEEK TO COME AND FIX ...