AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Very bad customer service | #331545

Absa
Very bad customer service

I have been having problems with my internet banking fr almost a year now. I sent an email for assistance last year September and have still had NO REPLY after been told that my query had been forwarded to the correct department.
I then went in to a branch myself to sort it out which nearly took 45min... and after been told it is sorted I still CAN NOT access my online banking. I am paying for a service that is NOT WORKING! You are taking money from me for a service you are not delivery. It is not right and not acceptable.
Please correct this!

Date:

Company: Absa

Country: South Africa   City: Online

Category: Business & Finance

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