MY PROPERTY GOT DAMAGED AS A RESULT OF THE HAIL STORM THAT TOOK PLACE IN NOVEMBER LAST YEAR.I CONTACTED ABSA INSURANCE AND AFTER AN HOUR OF HOLDING ON THE PHONE MY CLAIM WAS APPROVED.I THEN CONTACTED AN ABSA APPROVED CONTRACTOR WHOM ABSA SUGGESTED TO ME.
THE CONTRACTOR TOOK A WEEK TO COME AND FIX MY ROOF AND CEILING.I GAVE HIM A CALL AND TOLD HIM THAT MY KITCHEN CUPBOARDS ARE GETTING DAMAGED BY HIM NOT COMING BUT HE TOLD ME THAT THEY HAVE A LOT OF CALLS TO ATTEND TO AS A RESULT OF THE DISASTER IN PRETORIA.
MY KITCHEN BUILT IN EVENTUALLY GOT DAMAGED AS MY ROOF WAS OPEN AND IT RAINED CONSISTENTLY EVERYDAY AND MY HOUSE WAS FLOODED AS I WAS AT WORK.ABSA INSURANCE FIXED MY ROOF AND CEILING NICELY BUT MY CUPBOARDS ARE STILL DAMAGED.
THE CONTRACTOR CAME TO TAKE PHOTOS OF THE DAMAGE AND HE TOLD ME THAT HE WILL SEND THEM TO ABSA FOR THEM TO APPROVE MY ADDITIONAL CLAIM.IT HAS BEEN OVER A MONTH AND THEY HAVE NOT APPROVED MY CLAIM AS YET.
ABSA INSURANCE SENT ME AN SMS AND THEY APOLOGISED FOR THE UNDUE DELAY AND THEY SAID THAT I MUST SEND AN EMAIL TO [Email Removed] AND THEY WILL ADDRESS MY PROBLEM.
SOMEONE HELP.
ID: 8209125928084
CLAIM NO: 2491105
MICHAEL MNISI
20184 HINTERLA
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