I rented a vehicle from them, paid all deposits and rentals upfront in the beginning of November 2013. After returning the vehicle to the branch I was told I would get my deposit refunded onto my credit card within 5 working days. By mid-November I was refunded money that they had over charged me ...
Vehicle rented through insurance whilst my car was in at panel beaters. Overcharged on fuel, made PROFIT on e-toll charges, charged both myself and insurance company for collection and delivery fees. This is after the car was 'lost' for 2 days after it had been returned to them. The most horrific ...
Called First Car Rental in Sandton to hire a car for 3 days. Was told they are fully booked. When questioned as regards their other branches, he said does not know but they are fully booked. I asked whether they could not get cars from other branches - response no. How disgustingly lazy can one ...
Picked Car up from CPT 21/11/2013 taken back 20/01/2014 - no extras to pay. Reservation No: 1766419 You took R2000 deposit which you have NOT refunded. I sent a query on 28 Jan asking for this refund It is now 1 February and I still have not had this refund. Please do this now. I have this trouble ...
I paid for my car rental in full R1292 on 25 December 2014. I collected my hire car on 9 January and was told FIRST would take a holding deposit of R4000 which would be refunded 24hours after my return. I returned the car on 16 January. It's now 29 January and DESPITE 5 emails to their site, a ...
I rented a vehicle from First Car Rental on the 14th January 2014 and returned it on the 17th January 2014. I used the vehicle to get to work and back and know exactly how many etoll gantries I passed under. I received an invoice from First Car Rental on the 21 January 2014 and to my mind I had ...