We booked a car together with a baby car seat 6 weeks in advance. We had to pay R500 for 10 days rental of the car seat and had to provide the baby's age on booking. On arrival, the lady behind the counter looked at our 14month old child and fetched a car seat based on her estimation of size. Now ...
So I logged a complaint on 30th December - got a response on the same day that Triska would be handling my case. 31st passes, 2nd Jan passes and then I decide I have to make a phone call seeing that even an email I sent on 2nd Jan is ignored. I make that call and the tone of the same Triska is less ...
We returned our vehicle rented from the menlyn branch on 6 September 2013 at approximately 2pm. As we returned the vehicle Patricia indicated she will inspect the car while payment was made. It took approximately 20 - 30 min to eventually complete documentation and payment. During this time ...
On receiving and returning our vehicle from FIRST CAR RENTAL we were assured that we WOULD NOT BE CHARGED FOR FUEL if we refuelled at the Airport petrol station. We filled the car to the BRIM before driving straight to the car rental returns about 1 km away. We handed in the duplicate of our ...
Hired a 2013 Ford Fiesta for 9 days, unlimited mileage. from 23 Dec to 31 Dec. Car was in excellent driving condition, the eToll charges were detailed nicely on the invoice and I did wait too long for the Deposit. Will definitely recommend to friends/colleagues. ...
I hired a car with First Car Rental on 2 Jan - firstly they never returned my credit card when I paid R 3000. When I tried to call they put me on hold for half an hour when I complained the person that answered the phoen said she's in a different building and she cant help me. I was so frustrated I ...