I'm complaining about the poor service levels at the acer call centre dept and managers at the place are not very helpful, I'm very upset about the poor level of service I received from both manager and cell centre agent who gave me too different stories for the same problem. As I always use acer, ...
I cant even start to explain the terrible products and service you receive form acer!!! We bought a brand new acer laptop and after only switching it on once the screen goes and after finally getting someone at the call centre that was in the mood to work and not just transferring me back and forth ...
This is now my second complaint about ACER and their so called service. I have received an email asking what the issue is and then that person says that someone will be in contact with me. Someone did contact me, but I didn't answer the phone as I was driving, the person left a message saying they ...
I have had two Acer's via the Vodacom special of R299 a month for a laptop plus wifi. One froze the second day I had it and not even a techie could get it to work again. the other froze two weeks after I got it. Not only do Acer load the machines with the latest windows operating system without the ...
I purchased an Acer Aspire E1-571 Notebook on the 6 November 2013 from Vodacom Picabel Parkade Mall. Since I have had the notebook, I have been struggling to do any updates on it, the computer freezes, screen goes green, etc. So, I send it in to Acer to get fixed, only to be told, there is nothing ...
I purchased an Acer E5 laptop, high spec intel I5 model. it came pre-installed with windows 8, I loaded windows 7 as I had a software conflict with windows 8. I have now decided to load my licensed version of windows 8 that came pre-installed back on. there is no recovery discs in the box, the ...