About 3weeks ago I purchased an Acer notepad @cna-eastgate, soon during the 1st week I noticed a small crack on the screen I tried to make contact with the branch and they adviced that I could take it to the nearest cna which sells laptops after various attempts I was unlucky. This because I ...
I BOOKED MY COMPUTER IN FOR REPAIRS, I WAS TOLD THAT THE MAIN BOARD SHOULD BE CHANGED, AND THAT IT WAS FREE AS THE COMPUTER IS STILL UNDER WARRANTY, BUT I GOT A BILL OF R 1.600.00 AND I PAID BUT THE COMPUTER CAME BACK WITH THE SAME PROBLEM, AND KNOW THEY SAY THAT IT DOESN'T WORK AT MY PLACE BUT IT ...
I contacted Acer last week Monday regarding a faulty charger for my laptop and they promised to get one to me by last Tuesday, have still not received it and require my laptop for Advanced ICD 10 coding course I am doing and now have 2 assignments overdue for a course I am paying R17 000 for!!! My ...
I recently purchased an Acer Laptop on contract via MTN. On Saturday the laptop was not charging, so I took it to MTN Pavilion, who tested and confirmed that the charger is faulty. Although I needed it replaced urgently as I had an assignment due, Acer was closed for the weekend and I phoned the ...
To this day acer service is so poor, I had only 1 follow up on my complaint. Concerning my 2 month laptop I had to pay for the repairs and it took over a month too repair what kind of service is that, even manage at acer is very very poor. ...
ON THE 29 OF JULY I CALLED 087 151 3400 TO UPDATE ACER WITH MY COMPUTER (THAT WAS SENT IN 2 WEEKS AGO BY MATRIX COMPUTERS FOURWAYS) THAT HAS A DEAD PIXEL. I TOLD THEM IT WAS URGENT. WHEN I CALLED THIS MORNING I WAS TOLD THAT THE PC WAS NOT UNDER WARRENTEE. SO WHY WAS I NOT CONTACTED. I THEN ...