Logged a call for repairs for a laptop battery, they said they will pick up the product and have a turn around time of 7 days. They only came to pick the laptop up 4 days after the logged call, after i called them again to ask where they were and then apparently the laptop only arrived 5 days after ...
Acer has fallen back into there usual poor service and lack of communication. I guess I will be selling and referring a different brand to my customers. Well done Acer on showing us your true colours!!! ...
I delivered a Notebook for a screen replacement on 18th December 2012, I have paid for the quoted repair but up to today the only report back is the notebook has been allocated to a technician and that their is no spare available yet. I have spoken to Robert and Jacques over several days and they ...
Bought an Acer external hardrive form Makro. Copied everything across then it said we had to format the drive before it would work, so ended up losing a lot of media. External hard drives should not need to be formatted. Then, a few days later it just stopped working -= nothing. Unable to retrieve ...