I have bought a once of data package for R1800 which consist of 120 gigs of data bundle. This was done on the 11th of January 2013. The data was never loaded as per the purchase or the sales agreement. I phoned 8ta customer service the same day and they could not find any purchase. The following ...
I collected a 16gb iphone5 on the 08.01.13 from Telkom Direct at N1 & on the 11.01.13 i called them to querying my bill that i received on the 09.11.2013 dated 24.12.12 - 31.12.12. Questions could not be answered regarding the billing & i stated that i would like the contract cancelled due ...
It took 2 weeks to complete, approve and load an internet deal that is advertised in all their brochures. The only thing they managed to do, was deliver my modem because I insisted due to the delays and bad service. Now that I have my modem, I either cannot connect or only the first page of a ...
In Dec 2012; I experienced a problem with sending SMS's from my 8ta number. I've contacted 8.ta call centre and even gone to their walk-in Midrand Telkom services center several times and no one can assist with me my problem. Their technical department is not accessible by the end user but only ...
I received a call by a Pierre Grant Christian who works at the 8ta selldirect call centre. He sold me a contract which include the S3 Samsung phone. Upon delivery, I did not check the package until I had got home. I received a Samsung Galaxy pocket phone. I have been trying to contact the 8ta ...
I bought starter pack, which had the pink sticker of 8TA'S PROMOTION of free airtime. I went to the cashier at Jetmart Norrthgate to RICA IT, I had already bought R100 AIRTIME AND R150 airtime. later, as i recharged, tried to make a call, I realized that it took airtime from my R100, no free ...