2 weeks ago I went to the 8ta store to rectify an error they made on my 10g per month contract. They firstly were not sending my invoices to the email address I specified when I signed for the contract, and secondly were charging me an amount of R17 extra for itemised billing which I did not ...
I lost my phone 2 weeks ago. So i needed a sim swop. Ok i went to the Key West store to do it. Get there the service is appalling. First she says i must go to the store i bought my phone to do the sim swop. Why must i do that? This is a Telkom/8ta store. Anyway after 10min of explaining to her that ...
Bought an 8ta sim and a R149 airtime that the assistant converted to 3gig data bundle on 27 - 12 - 2012 which from my understanding is 2 gig normal and 1 gig midnight surfer minutes. The assistant went into the back of the store to get a handset which took about 20 mins, came back and told me to ...
Ive lost coverage and need to provide notice. Please can someone assist me as I cant manage my facility like this. ...
I loaded R150 airtime for the 2 plus 1 gig promo applied for it and the money was deducted but the data was never sent i called there customer service just to be told that a complaint will be logged and it will take 72 working hours. i use the internet to promote my company and to conduct business ...
I logged a complaint on Hello Peter a few weeks ago regarding 8ta incorrectly debiting my account and as a result I get hit with a R90 unpaid on my acc... ref 4005855. Within an hour of logging the complaint I get a call stating everything will be resolved... was rather impressed at their quick ...